Saturday, May 28, 2011

U Sense - I Sense Satisfaction

It takes me almost 3 hours to search for a worthy and suitable saloon on Thursday
To cut my hair
After having tested the lousy service at Sungai Ara
Today, it takes almost 45 minutes for my short hair to be done
The answer is… …




Design
It is U Sense, the name of the saloon. Same as other saloon, the front part is the customer service area. I step forward and tell the lady (OK, Dave should introduce me who she is) about my appointment. The design is extremely classy, just like having spa in the 5 stars hotel, especially the hair washing area. I like it very much. Overall, the design really makes me sensing a feeling of “organic” and eco-friendly.


Similarities
I am often anxious when it is the first time I frequent a new shop. I sense the convenient, where it is easy for me to search for the shop. When I arrive, I sense a feel of “familiar”, the shop designs are similar up to 70% to those of Lun’s shop. The sofa, cutting hair area, magazine area, customer service area, are just familiar. It lowers my anxious. When I am assisted to cutting area, I am served with a cup of beverage, the same service in Lun’s shop. I usually will not drink unless I am thirsty. (Maybe to save water? Haha) Then, Dave comes out. It is not hard to recognize him as I view his appearance before in Facebook. Then, I sense other similarities, the way he communicates, the way he cuts; all are similar with Lun, especially the technique towards the last part. One more, talking about dying hair, I am wondering why most stylists will laugh when customer said: "After dying for a long time, seems like missing black hair, so dye it back to black" (Then after a period of time, want to dye other color again, hahaha)


Friendly
I am giving a high expectation before I move my steps into U Sense. From the reviews in Facebook, I could roughly imagine the friendliness. Perhaps I am a bit meticulous, I really dislike stylist that keep cutting customer hair without smiling/ talking, as this will make both to feel the stress. Again, I sense the similarity whereby the first question both Lun and Dave ask, is where I come from. We chat a lot, until we talk about Sabah and Air Asia. Besides Dave, Zeno (I think it is him, but why he looks differ in the Facebook?) and the lady are very friendly as well. Before ending my hair cut, Dave even shares with me some technique of styling using comb. (Too bad, secret revealed, I seldom use comb, which he can view) Thanks Dave, I learn something from you today. He tells me that my back part of hair is a bit different from normal. Actually I know it. This is due to the radiotherapy problem last year that makes my back part of hair to drop. Until today, there is still a slight different between the back and front. It has been one year already. Ahha, one thing that Dave and I have common ground perception - Expensive in Queensbay, but quality is just moderate!


Techniques and Styling
It’s too bad I do not know the name of the lady. She is really expert in washing hair, especially in massaging. 5 stars are given out from me. We also chat about how I know about U Sense. Perhaps she does see me posting there before using ‘Darrell but not Michael. She tells me that she will screw me up if I do not LIKE the page, haha! But I already LIKING it. The 28 Ringgit, what I can say – worth for every single cent. It takes almost 45 minutes, and I could see how patient, concentrating and professional is, when Dave cuts my hair. I sense a difference here between Dave and Lun. Dave loves to use water while Lun loves to use hair dryer; perhaps this is the style of a stylist? Finally, same as Lun that every time bids farewell to me, he also thanks me for supporting U Sense. I have not try the organic products yet, maybe next time.







… … The answer is, I really like the style that Dave designs for me although it is simple
Because, I like simple and simple makes perfect
Just like other customers say, it makes them look younger, so do I

Dear Dave, I am advertising your U Sense with FOC, haha!

Before going Queensbay, I end here by giving full 5 stars and an additional 1 bright silver star for their warmest welcome + friendliness

I WOULD CERTAINLY FREQUENT U SENSE AGAIN
Thanks to all at U Sense

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